Q: What type of beef do you offer?
A: We offer 100% grass-fed and individually selected, high quality beef here in NJ.
Q: Do you offer any discounts?
A: Yes, we offer discounts on bulk orders. Please contact us for more information.
Q: How is the beef packaged?
A: Our beef is fried and then vacuum-sealed in Mylar bags to ensure freshness and quality during shipping.
Q: How is the beef shipped?
A: We use reputable carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery.
Q: What is your shipping policy?
A: We offer shipping to all states within the United States. Orders are processed and shipped within 1-3 business days after payment is received. Shipping fees are calculated based on the weight and destination of the package. We are not responsible for any delays or issues caused by the carrier, but we will do our best to assist you in resolving any problems. If your package is lost or damaged during transit, please contact us immediately, and we will work with you to resolve the issue. We do not offer international shipping at this time.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase from YayDayDay Beef. If for any reason you are not happy with your order, we accept returns within 14 days of delivery for unopened, unused products in their original packaging. To initiate a return, please contact us with your order number and reason for return. We will provide you with instructions on how to return the product, and we will issue a refund once we receive the returned item(s). The customer is responsible for all shipping costs associated with returning the product. Refunds will be issued to the original payment method and may take up to 7 business days to process. We reserve the right to refuse any returns that do not meet our return policy guidelines.
Q: Do you offer international shipping?
A: No, we currently only offer shipping within the United States.
Q: How can I contact customer service?
A: You can reach us through the "Contact Us" page on our website, or by emailing us directly at [email protected]
Thank you for choosing YayDayDay Beef!